Frequently Asked Questions
No, you don't need to create an account. You can proceed with your order as a guest.
Tip: Creating an account, helps you through the "history" to track your orders and transactions with our store. Also, if you create an account, you can delete it whenever you want.
The available payment methods for your orders are the following:
Credit/Debit card: We accept all credit cards (via Viva Wallet).
Paypal: Even if you do not have a Paypal account you can pay for your order in the secure Paypal environment by filling in your card details.
Bank Transfer: If you choose this payment method, an extra field will appear with written instructions and IBAN account information that you can transfer/deposit the value of your order.
Cash on delivery: You can pay by cash on delivery when your order reach at your place.
Pick up from store: By choosing this method, the payment can be made in our physical store using cash or your credit/debit card.
Our online store cooperates with ACS Courier company for orders up to 10kg or transport companies for orders above 10kg. For bulky products you can find more details by reading our page Delivery Information.
The delivery time of an order varies depending on the destination & it starts count from the next day of your order date.
2-3 working days in Attica
3-4 working days for Mainland Greece
4-5 working days for Island Greece
4-6 working days for Inaccessible areas
According to European legislation, the customer has the right to return a product that bought from the online store under the terms and conditions can be read in detail on our page by clicking HERE: Guarantee - Returns Policy